WE WANT YOU TO BE 100% SATISFIED.
At Zumbashop.in, we want you to be completely satisfied with your purchase. That's why, under our Return Policy, we accept returns for any reason of all merchandise (excluding accessories and gift cards) purchased on the official website, www.zumbashop.in within 15 days of the original order delivery date for a full refund of the purchase price, if conditions are met*. Accessories are considered to be any items, other than DVD sets, that cannot be worn as tops, bottoms or footwear, including but not limited to bracelets, headbands, Toning Sticks, Zumba Rizers™, socks and flip flops. Merchandise must be returned in its original packaging or in perfect condition. In order for a product to be in perfect condition, it must be unworn, unwashed, and have no traces of hair, deodorant, makeup or distinctive smells and include original tags, if applicable. Item(s) returned due to possible defect are subject to verification.
Due to the intimate nature and hygienic standards of certain items, we regret that it is not possible for us to accept returns on Bras and lingeries
FINAL SALE: No exchanges or refunds can be accepted on discounted items or bundles purchased during the days of our promotional campaigns. Campaigns Include but are not limited to: Republic Day Sale, Valentine Day Sale, special price store, Buy One Get One free products, Product with a discount of 50% & above or any other festive season sale.
By purchasing on our website and as further described in our Return Policy and subject to following the return instructions below, you benefit from:
A. NOT SATISFIED WITH YOUR PURCHASE RETURN INSTRUCTIONS
B. DEFECTIVE ITEMS RETURN INSTRUCTIONS
We will initiate refund to the following modes once your product is received and approved for refund by our customer service team.
|Payment mode||Refund mode options|
|Credit card/ Debit card||Bank account through net banking|
|Bank account through net banking||Bank account through net banking|
|Cash on Delivery*||Bank account through net banking|
|Gift card/ Gift voucher||Bank account through net banking|
We may request for additional documents to verify your credentials before processing the refund.
The refund amount will be after deduction of shipping fee.
If the payment mode has expired or is no longer valid, we will refund the payment via one of the modes mentioned above.
"WHUSO Ecommerce Solutions Private Limited" is the official sub distributor of Zumba® products in India. Zumba®, Zumba Fitness® and logos are trademarks of Zumba Fitness, LLC and used with permission."